Reporting a Student Absence

Absences /Arriving late

We ask that parents/guardians use the Safe Arrival system if their child will be absent or late. You can access the system using the following three methods:

Report your child’s absence in advance with 3 convenient methods:

1) On a mobile device, install the District App (search “Greater St. Albert Schools” in the  Apple App or Google Play stores). Select SafeArrival - Attendance - Report an Absence. (Please note, to sign up for the new School Messenger SafeArrival it is best to use a computer)

2) On the SafeArrival website, go.schoolmessenger.ca. Sign Up to create your account, then select Attendance followed by Report an Absence.

3) Call the toll-free number 1-844-818-9908 to report an absence using the automated phone system.

You can report absences in advance for the whole school year, 24 hours a day, 7 days a week up to the morning bell time on the day of the absence. The system is automated so please do not phone the school or send notes to notify us of planned absences.

If you have any questions regarding the Safe Arrival system, please contact the office. Thank you in advance for helping us ensure the safety of all of our students. 


Information on reporting absences:

What happens if I do not report my child(s) absence?

If your student is marked absent and it is not explained in advance, the new SafeArrival system will send notifications by automated phone call, text message, email, or mobile app push notification to get a reason for the absence. If our system is unable to reach the designated contacts, office staff will follow up. Calls and contacts will continue until you choose an option to explain the absence.

When should I start using this new system?

Starting September 4, 2018, please report absences using the new Safe Arrival instead of sending notes or calling/emailing the school.

How do I make sure my child(ren) are set up in the system?

It is important that all contact information on file is the same for each child. Please update your contact information at the school.

How do I sign up to receive the NEW SMS text messaging option?

We are excited to now include notifications via SMS text messaging. This service does not  replace our existing means of communication, it is another option.

Step 1: Please make sure the district has your wireless number(s) in our student information database. If you have not already provided that information to your school please contact them and provide them with that information.

Step 2: To receive text messages to your phone you must provide your consent. The process is simple and only takes a few seconds to complete.

Simply text ‘Yes’ to 724665

You will receive the following reply message:

You’re registered 4 SchoolMessenger. Txt STOP to quit, HELP for help. Std msg/data rates apply. Freq varies. schoolmessenger.com/tm

Please repeat the opt-in process for any wireless numbers that you wish to include.